Terms & Conditions

General

These Terms and Conditions (“Terms”) apply to the online store operated by Paxsudos IT (Business ID 3151267-4), referred to as the “Online Store”.

By using the Online Store, you agree to these Terms. If you do not agree with them, please do not use the Online Store.


Products and Prices

All products and their prices are shown on the website. We reserve the right to change prices, product availability, or descriptions at any time without prior notice.

All prices include value-added tax (VAT), unless otherwise stated.


Placing an Order

To place an order, you may register an account or order as a guest. Customers must provide accurate and up-to-date information when placing an order.

It is the customer’s responsibility to ensure that the order confirmation email is received.


Payment

The Online Store accepts various payment methods, which are shown during the checkout process. By placing an order, the customer agrees to pay the price shown at checkout.


Delivery

  • Software products are available for immediate download after purchase.
  • Consulting services are delivered according to the customer’s needs, either remotely or in person, as agreed.

Right of Withdrawal

(Does not apply to downloadable products or consulting services)

For physical products only, customers have the right to cancel their order within 14 days of receiving the product.

To exercise this right, the customer must notify us by email. The product must be unused and returned in its original packaging.


Warranty and Refunds

Downloadable products come with a 30-day money-back guarantee starting from the purchase date.


Liability

Paxsudos IT is not liable for any direct or indirect damages resulting from the use of the Online Store or the use of purchased products, to the extent permitted by law.


Privacy

Customer personal data is handled in accordance with applicable data protection laws. More information can be found in our Privacy Policy.


Changes to These Terms

Paxsudos IT reserves the right to update or modify these Terms at any time. Changes will be published in the Online Store. Customers are encouraged to review the Terms regularly.


Applicable Law

These Terms are governed by the laws of Finland. Any disputes will primarily be resolved through negotiation. If no agreement is reached, disputes will be handled by the competent district court in Finland.